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Professionalism: Fulfilling your duties as a doctor
This five hour, interactive course is designed for any doctor to attend. 1 October 2024, between 9.30am and 3.30pm.
Building a feedback culture to reduce risk
Tuesday, 8 October this course is aimed at doctors and dentists who are, or aspire to be, leaders.
Leadership: Conducting an interpersonal conflict resolution process
Taking place on Wednesday, 9 October this three hour, interactive course is designed for anyone with a leadership role in a healthcare setting.
Effective conversation: Nipping interpersonal issues in the bud
Taking place on Friday, 11 October this interactive workshop is designed for doctors, dentists and other clinical staff – in any healthcare environment.
Managing complaints in a hospital setting
Taking place on Wednesday 23 October, this interactive course is designed for those leading the management of complaints in a hospital setting.
Risk management: Good practice in record keeping for doctors
Taking place on Tuesday, 29 October this course focuses on the key medico-legal requirements and frameworks associated with good record keeping.
Team communication: Safer MDT working in secondary care
Taking place on Tuesday, 5 November between 9.30am and 12.30pm, this course is designed to be of interest to the range of clinicians working in the secondary care environment, and they may also be of interest to managers.
Social media in GP and dental practices
Thursday, 7 November this course focuses on the benefits and risks of social media use in health and dental care.
Leadership: Recognising and managing team conflict to reduce risk
Taking place on Wednesday 13 November, this three hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Mitigating risk in outpatient consultations
Taking place on Wednesday, 27 November this three hour course is designed for hospital doctors undertaking outpatient consultations.